Customer Service
KARL STORZ industrial products are manufactured to the highest world
standards and supported by a highly trained Customer Service team. We pay
careful attention to every aspect of customer service: order processing,
repair, follow-up and technical support. This level of efficiency ensures
quick and accurate repair service. Our service team is comprised of over 40
well trained technicians and support personnel. Customer Service departments
are located in El Segundo, California, Charlton, Massachussetts, Goleta,
California, and Tuttlingen, Germany.
Please include with your shipment a shipping ticket that lists the problem
and a contact person in your company, including this person`s telephone
and fax number. If requested, we will gladly provide you with an estimate
prior to servicing.
Note: for medical applications, please visit Karl Storz Endoscopy
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